Carpet in Hebron, OH

Most carpet disappointment starts with choosing on feel alone. The softest sample on the rack is genuinely lovely in a primary bedroom and a poor decision on a stair run that four people and a dog use every day. The question that actually predicts whether you will still like a carpet in year five is not how it feels in the shop, it is what happens in that room between now and then.

So we start there. Which rooms, who walks on them, whether there are pets, whether food and drink travel through, how much direct sun the space gets. A south-facing family room with a dog is a different specification from a spare bedroom that sees a guest twice a year, even if both people arrived wanting the same color.

Before anything new goes down, the old floor comes out and the subfloor gets looked at. We check that it is clean, dry, flat and sound, and we tell you what it needs — leveling, a repair, a moisture concern — before we start rather than after. A carpet laid over a subfloor that moves will telegraph every joint and squeak in it.

Standard furniture moving and existing-floor removal are included on most projects. What we ask is that you clear the small, fragile and valuable things and empty drawers, shelves and storage before we arrive, because those are the items that get damaged when a room is being worked in.